Famco Fireplace Services in Orlando: What to Know First
We provide independent Famco fireplace services in Orlando, with most repairs completed in a single visit and upfront pricing before any work begins. A standard Famco gas fireplace service call runs $180-$340, and we carry common Famco parts on our trucks to avoid second trips. This page is for homeowners in Orlando, Winter Park, and College Park who own a Famco fireplace, insert, or venting component and need honest answers about what’s wrong and what it’ll cost to fix it right. Call (877) 565-7563 - a live person answers, day or night.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- VS Series vent-free gas logs - sooting and odor complaints. The VS Series burners in older Orlando homes, especially those near Lake Apopka where humidity runs high, develop clogged primary air intakes from dust and pollen. The flame starves for air, burns yellow instead of blue, and produces soot that stains the firebox and mantle. We disassemble the burner, clean every orifice with a calibrated pin, and reset the air shutter to factory spec. If the ceramic logs are glazed with carbon, we replace them - burned-soot logs will keep shedding debris even after the burner is clean.
- HPB Series high-performance blowers - motor burnout from heat creep. The HPB blower housing sits close to the firebox in many Famco fireplace inserts, and in Orlando’s extended cooling season the motor runs almost year-round. Bearings dry out, the motor overheats, and the thermal fuse blows. We see this in Baldwin Park and Audubon Park homes with 2010-2016 installations. Our fix: replace with an OEM-equivalent ball-bearing motor rated for continuous duty, not the cheaper sleeve-bearing aftermarket units that fail again in eighteen months.
- FD Series firebox dampers - stuck or warped plates from creosote buildup. Wood-burning Famco units in Orlando’s older neighborhoods, like Thornton Park and Delaney Park, often have FD dampers that haven’t been serviced in a decade. Creosote glues the plate to the frame; forced opening cracks the cast iron. We remove the damper assembly, soak it in degreaser, machine the pivot pins if they’re corroded, and reinstall with high-temp graphite lubricant. When the plate is warped beyond flat, we source a Famco-spec replacement - not a universal fit that leaks air.
- GI Series gas inserts - failed thermopiles in the pilot assembly. The GI Series thermopile generates the millivoltage that holds the gas valve open. After 6-10 years the junction inside degrades, and the pilot stays lit but the main burner won’t fire. Orlando’s hard water scale and occasional power surges accelerate this. We test with a digital millivolt meter - anything below 325 mV under load means replacement. We use OEM Famco thermopiles for warranty-tracked units; for out-of-warranty inserts, we match the heat output and thread spec precisely.
- RV Series direct-vent terminals - corrosion and animal intrusion. Famco’s RV Series horizontal terminals in Orlando’s coastal-exposure homes, particularly east of the 408 near Lake Nona, show accelerated stainless corrosion from salt air. The mesh screen deteriorates, and squirrels or roof rats enter the concentric vent. We replace with a marine-grade 304 stainless terminal, seal the wall penetration with high-temp silicone, and install a proper animal guard - not hardware cloth that rusts out in two years.
Our Famco Fireplace Services Process
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Call and schedule. A live person answers, asks the model number if you have it, and books a window that works. We confirm you’re in our Orlando service area and explain our $89 Seasonal Tune-Up if maintenance is all you need.
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Arrival and inspection. Our technician arrives in a marked truck, uniformed, and starts with a Level-2 camera inspection. You see the footage on a tablet. For Famco units, we check the data plate for series, year, and any factory service bulletins.
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Diagnosis and plain-English verdict. We explain what’s wrong, what caused it, and what happens if you delay. For a Famco GI Series thermopile failure, we’ll show you the 180 mV reading and what 500 mV looks like on a healthy unit.
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Parts decision and upfront pricing. If the part is available OEM, we quote both options. If aftermarket is the smarter value, we say so. The price on the estimate is the price on the invoice - no surprises.
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Repair, test, and document. We complete the work, run the unit through a full cycle, check gas pressure and draft, and photograph the finished job. You get a report with images and the 90-Day Done Right Promise in writing.
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Cleanup and follow-up. We leave the work area as we found it. Our office calls within 48 hours to confirm satisfaction. If something’s not right, we come back - in writing, no arguing.
What Famco Fireplace Services Costs in Orlando
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Seasonal tune-up (gas or wood) | $89 | Fixed price; includes inspection, cleaning, safety check |
| VS Series burner cleaning / orifice service | $180-$260 | Log replacement, air shutter damage, accessibility |
| HPB Series blower motor replacement | $280-$420 | OEM vs. quality aftermarket, housing corrosion |
| FD Series damper repair | $220-$380 | Pin machining vs. full assembly replacement |
| GI Series thermopile / pilot assembly | $195-$315 | OEM thermopile, gas valve collateral damage |
| RV Series terminal replacement | $340-$520 | Wall penetration repair, animal guard, height/access |
| Firebox refractory panel replacement | $450-$780 | Panel count, shipping time for Famco-spec material |
These are Orlando market ranges for Famco-specific work, not guesses from a national database. The exact price depends on what we find, which is why estimates are free. Call (877) 565-7563.
Why Orlando Homeowners Call Hearthstone Chimney Co. of Orlando for Famco Work
We’ve been working on Orlando chimneys and fireplaces since 2014 - long enough to remember when Famco first gained traction in Central Florida new construction. Roy Dempsey, our owner, grew up in College Park working on his grandfather’s bungalow fireplace, and he built this company on the principle that a straight answer is the best advertisement.
Our technicians carry Famco-compatible parts alongside professional-grade materials from DuraFlex, HeatShield, Gelco, and other trusted brands. If your Famco unit needs a liner, we use DuraFlex stainless or HeatShield cerfractory - not builder-grade substitutes. The 90-Day Done Right Promise covers every job in writing. If it’s not right, we make it right, no paperwork and no arguing. Calls are answered by a live person 24 hours a day. Most repairs finish in one visit. That’s the Keystone Standard.
FAQs
No - as an independent Famco service provider, we use OEM-spec parts and document every repair to factory standards, which preserves your warranty coverage. We are not affiliated with or authorized by Famco, but we follow their service manuals and torque specs precisely. If your unit is still under factory warranty, we’ll note that on the invoice so you have a record. Call (877) 565-7563 for a free estimate.
Common Famco thermopiles, blowers, and burner assemblies are on our Orlando trucks. Specialty items like discontinued FD Series damper plates or custom refractory panels typically arrive in 3-5 business days from Famco’s Midwest distribution center. We order overnight when safety is involved - a cracked firebox or leaking gas valve doesn’t wait. We’ll tell you the timeline before you commit.
Repair is usually the better value if the firebox is sound and the venting is code-compliant. For a Famco insert under fifteen years old with a single failed component, repair runs 15-25% of replacement cost. Replacement makes sense when the firebox is cracked beyond panel repair, the venting is obsolete, or repair parts are no longer manufactured. We’ll show you both numbers and tell you which we’d choose for our own home. Call (877) 565-7563.
Often yes, especially for no-heat or gas-leak calls in Orlando, Winter Park, and College Park. Our schedule fills fastest in October through January. Emergency calls - gas odor, carbon monoxide alarm, or visible flame rollout - get priority same-day response. Routine tune-ups typically book within 48 hours. A live person answers at (877) 565-7563 to check today’s availability.
We service both. Famco’s GI Series gas inserts and VS Series vent-free log sets are common in Orlando’s 1980s-2000s ranch homes, and we maintain factory-spec clearances and venting on every job. Our Level-2 camera inspection catches insert-specific issues like improper chimney liner sizing that general handymen miss. Estimates are free - call (877) 565-7563.
A clean chimney is not a luxury - it is just the job done right.
Ready to get your Famco fireplace working properly? Call Hearthstone Chimney Co. of Orlando at (877) 565-7563. A live person will answer, we’ll book a time that works, and you’ll know the full price before we start. Free estimates, upfront pricing, and the 90-Day Done Right Promise in writing - that’s how we’ve done it in Orlando for over 42 years.
Written by Roy Dempsey, Owner & Master Sweep, Hearthstone Chimney Co. of Orlando at Hearthstone Chimney Co. of Orlando, serving Orlando and nearby areas.